Available to customers located within the European Union only

A return/exchange request can be made only within 14 days after your order has been delivered.
What can or cannot be returned?
Made-to-Order Items (Non-Returnable & Non-Exchangeable)

The following items are made to order:

  • Oversized Hoodies
  • Oversized Zip-Up Hoodies
  • Oversized Crewnecks
  • Oversized Tees
  • Boxy LS Tees

Made-to-order items mean they are crafted specifically for you according to your selected design, print placement, base garment model, size and color.

Because each item is made individually and produced specifically for you, these items are not eligible for returns or exchanges for any reason, including:

  • Change of mind
  • Incorrect sizing
  • Ordering the wrong color, design, or garment

Please double-check all order details, including sizing, before completing your purchase.

Returns & Exchanges for Other Eligible Items

Returns and exchanges for other eligible items (that are not listed above) are available to customers located within the European Union only.

A return/exchange request can be made only within 14 days after your order has been delivered.

Return Shipping Costs

  • Customers are responsible for all return shipping costs.
  • Original shipping charges paid during checkout are non-refundable.

If a return is approved, only the price of the returned item will be refunded.
CAN I EXCHANGE AN ITEM?

Exchanges for eligible items (that are not listed above) are available to customers located within the European Union only.

We do not process direct exchanges, as stock is limited and the item you would like may no longer be available by the time your return is received and processed.

If you would like a different size or product, you must:

  1. Return the original eligible item in accordance with the returns policy.

  2. Place a new order for the item you would like instead.

Once the returned item has been received, inspected,
and approved, a refund for the original item will be issued.
RETURNED ITEM REFUND CONDITIONS

To be eligible for a refund, the item must:

  • Be unworn and unused, except for trying it on to determine fit.

  • Be free from stains, odors, pet hair, damage, washing, alterations, or excessive wear.

  • Have all original tags attached and intact.

  • Include all original packaging, or be returned in packaging that provides an equivalent level of protection during transit.

  • Be returned in the same condition in which it was received.

Items that do not meet these conditions may be rejected and returned to the customer at the customer's expense.



Refund Processing



If the return meets all requirements outlined in this policy, the refund will be processed within 7 business days of receiving and approving the return.

Refunds will be issued to the original payment method used for the purchase. Depending on your payment provider, it may take additional time for the funds to appear in your account.
CAN I CHANGE OR CANCEL MY ORDER?
PRE-ORDER ITEMS

Cancellations and order changes for pre-order items are only
accepted while the pre-order window remains open.

Once the pre-order window closes and production begins,
orders cannot be changed, cancelled, or refunded.

Please make sure any adjustments are submitted before the
pre-order period ends.

IN-STOCK ITEMS

For in-stock items, cancellations or changes are only
possible before the order has been shipped.

Once an order has been shipped, no changes can be made.